FAQ | Stitch&Stitchability

How do I get the 5 for 4 offer?

Just add 5 included items to your cart and then enter 5for4 in the promo code box and the cheapest item will become free.

What items are included in the 5 for 4 offer?

All fabrics (excluding the Heritage Range and sale items) are included in the offer, you can mix and match products and lengths as long as you put 5 items in your cart. Please contact us should you have any problems with this.

If I order 10 items will 2 be free with the 5 for 4 voucher code?

Yes! the voucher code will automatically take off the cost of the cheapest two items, this will apply for every multiple of 5 so 15 items would take off 3, 20 items will take off 4 etc.

Can I use the 10% off first order alongside the 5for4 offer?

No, vouchers can not be used alongside each other.

Do you offer bulk buy/wholesale discounts?

Yes, if you want to order 20m+ of the same fabric or 30m+ of mixed fabrics then get in contact and we can give you special rates.

How do I get free delivery?

All UK orders over £15 get free delivery, this offer is automatically applied at checkout and has no impact on other offers. Postage costs on orders under the free delivery limits are calculated by weight.

How long will my order take to get to me?

UK : - Standard shipping is Royal Mail second class (3 working days delivery aim), delivery can be upgraded at checkout to 1st Class, Royal Mail 48 or 24 tracked service.

Europe: Standard shipping is Royal Mail international standard (untracked, 3-5 working days delivery aim), delivery can be upgraded to Royal Mail international tracked service at checkout. Orders over 2KG in weight will be send using a tracked courier service.

Rest of the World: Standard shipping is Royal Mail international standard (untracked, 6-7 working days delivery aim), delivery can be upgraded to Royal Mail international tracked service at checkout. Orders over 2KG in weight will be send using a tracked courier service.

Delivery services are taking longer in the current international situation and delivery times stated are not guaranteed.

If I am ordering bespoke clothing how do I choose how I want my item to look?

Once you have ordered your item you will be contacted by ourselves to get detailed measurements and so you can choose colours, trim etc. We like to create truly unique items that are made to measure and we will make every effort to find the colour fabric, trim etc that you would like should the item exist! If there is something you would like especially commissioned from a picture or museum piece then please contact us.